Terms & Conditions

 

1. 'The Company' and 'The Supplier shall mean Amazing Invitations Pty Limited.

2. The indicated prices include GST.

3. Prices and terms on this Web site are subject to change without notice

4. Orders only open to Australian and New Zealand Residents. (for other countries, please contact us prior to placing order)

5. Some items have a minimum order quantity but there is no minimum dollar value for an order. Postage will be added on at checkout.

 

6. Registration

· Registration is only open to Australian  and New Zealand residents who are over the age of 18. By proceeding with an order you are agreeing that you are over 18 years of age.

· You agree to ensure that your registration details are true and accurate at all times and you agree to update any information as it changes.

· By registering you understand and agree to all terms and conditions

· We reserve the right to terminate any account/order if we feel it has breached any of our terms and conditions.

 

7. Stock

· All stock items are supplied subject to availability.

· Due to the manufacturing process, there may be delays from time to time with supply of Papers, envelopes and DIY products (Die cut pockets, sleeves, folding cards and envelopes. )

· All DIY products are available in specified colours. For different colours and stocks, special-make rates apply. Please contact us for pricing.

· Stock supplied as A4, and any Die Cut product (folding or non-folding) the size tolerance is ± 2mm.

· Stock may vary slightly from batch to batch. This includes colours and size. Colours depicted on website may vary slightly to actual stock. We try to keep images as true as possible.

· Items are sold as described. Any decorations including ribbons, tulles, chocolates and almonds are sold separately.

 

8. Ordering

· Orders can be placed via the website. Phone orders and email orders will be accepted, but in-store prices may apply. (on-line store prices may be cheaper).

· Items are sold as quantities as described. Under no circumstances can packs of paper etc be broken. For single sheets, please visit one of our retail Stores.

· All prices are in Australian dollars (AUD) and GST will be applied at checkout.

 

9. Payment

· We require payment before any orders are dispatched or processed. No exceptions.

· Our preferred payment method is direct deposit. Please send remittance as confirmation.

· Credit card payments (Visa, Mastercard) are accepted on the website via Eway. A service fee may be charged.

· Payment via cheque is available, however goods will not be produced or dispatched until cheque has cleared. Please allow up to 5 working days for cheque to clear.

 

10. Exchange or Returns for Credit

Under the Australian Consumer Law, “We are not required to provide a refund or replacement if you change your mind.”

· No goods will be accepted for exchange or return without the Company's prior approval. Please email for this approval. Please provide the relevant invoice number and a clear description of the issue. We will contact you as soon as possible to resolve the issue mutually.

· Under no circumstances will special make orders be refunded or returned. A special make order is any item/s that is not a standard stock item or any item that is made specifically for an order. This includes any personalized items and die cuts shapes and envelopes in non-standard colours. Standard colours are listed in item dropdowns.

· The customer will be responsible for return postage costs and any further costs to re-send new products out.

 

11. Damaged Goods/Short Supply

· In the case goods supplied by the Company are damaged in transit, no responsibility will be accepted. If goods are received damaged or lost, please deal direct with courier merchant or Aust Post to rectify the situation. Insurance to goods delivered via Couriers Please will be available shortly.

· No responsibility will be accepted for any chocolates that melt during transit.

· In the case goods are short supplied by the Company, a written claim (as above) must be made within seven (7) days.

 

12. Delivery

· Freight will be charged on all orders, unless otherwise agreed.

· Express Post Satchels or Couriers Please will be used for delivery. Please indicate at checkout which method you prefer.

· All orders must be paid for before being dispatched. See our payment section for available payment methods.

· Once goods leave our warehouse, they are no longer our responsibility. No responsibility will be taken for any damaged goods received. All products will leave our warehouse packaged in good condition. Insurance can be taken out on goods sent via Couriers Please for an extra fee. Please contact us for pricing prior to payment.

· If ordering chocolate or lolly items, we recommend you pick these up from in-store as we take no responsibility if these melt during transit.

· Items will be posted within 48 hours of orders being place. If items are unavailable, you will be notified and part-postage of order can be organised if required.

· Customers are responsible for the cost of return postage if goods are returned.

· Invitation delivery can take 3-6 weeks to produce. Ensure you place orders well in advance to avoid delay to delivery.

 

13. Sample packs of invitation sets are available for purchase - $35 including delivery. The value of 1 sample pack (excluding delivery of $5) will be reimbursed to you when you place an order for complete invitations. Coupon is valid 3 months from issue date and is valid for a single use only.

 

Copyright © 2012 Amazing Invitations. All rights reserved